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Orders placed after noon CST will ship next business day. Orders placed after 12PM CST on Friday will ship out Monday.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders. When selecting our FEDEX 2 day shipping shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

MISSING ORDER
If you’re missing items or a shipment, contact us within 7 days of ship date.

In-Store Return Policy:
We will gladly accept returns for a full refund within five (5) business days of purchase and store credit or exchange on merchandise brought back within ten business (10) days of purchase. Merchandise must be unworn with tags attached and accompanied by the original receipt. Marked down items & sale items, accessories such as jewelry, bags, sunglasses, hair accessories including ball caps and hats, and undergarments are always final sale

Online Return Policy :
You have seven (7) days from when your order was delivered to return for a full refund or store credit. Any purchase returned after seven (7) days but within ten (10) days is eligible for store credit only. Merchandise must be unworn with tags attached and accompanied by the original receipt. Marked-down items/sale items, jewelry, accessories, sunglasses, undergarments, and bathing suits are always final sales.

Please allow 5-7 Business days for our return department to process your return once it arrives back to us.

Ship Returns to :
ATTN: KC LUXE RETURNS
2090 N. INTERSTATE 35 FRONTAGE ST#5105
NEW BRAUNFELS TX 78130

Original shipping fees are non-refundable and return shipping costs are the customer’s responsibility. KC LUXE Boutique does not provide return shipping labels. A 15% restocking fee will be assessed on orders that are refused by the customer at the time of delivery.

Please read the below for more information on eligible returns:

• All original tags must be attached and clothing must not be worn.
• Online or in-store returns must have the original receipt.
• All jewelry, undergarments, marked down items & sale items, and accessories are non-refundable and FINAL sale.
• All swimwear must be tried on with underwear and a protective liner. If the liner is removed, a refund will not be issued
• Items in poor or damaged condition are not eligible for return or exchange.
• Include all original packaging
• Merchandise returned outside of the return window will not be accepted
• Swimwear will only be issued a refund with all tags attached and panty liners intact.

EXCESSIVE RETURNS:
If you have an excessive amount of returns we will start applying a variable 15-20% restocking fee to your credit. If we feel it is becoming overly excessive, we will review your account at that time and we will make the decision to refuse service to you moving forward.

KC LUXE Boutique accepts the payment options listed above and all prices are displayed in USD. If shopping Internationally, please take into consideration the price conversion from USD to your country’s currency because the price listed at checkout may differ from your bank statement.
You may fund your Paypal account through any method and then use our single-link Paypal express checkout feature to complete your order.

NOTE – Orders CANNOT be canceled after they are placed as payment is processed automatically!